Diagnose
Know exactly where you stand before you spend anything
Five independent reviews, each with a fixed fee and a defined output. No retainer attached, no software to sell you, and no obligation to do anything with the findings other than read them.
Book a free 30-minute conversationWhere this sits
You are here
Diagnose
Independent reviews and assessments
Advise
Strategic guidance, scoped individually
Step 3Lead
Fractional digital leadership
Step 4Deliver
Focused implementation
Most work starts at Diagnose. Nothing obliges you to move to the next one.
Most boards are asked to approve digital spend they cannot independently verify
The proposal in front of you was written by the people who will be paid to deliver it. The internal team has an honest view but a stake in the answer. The incumbent supplier has been in place long enough that nobody remembers what the alternative looks like. None of that is bad faith. It is simply what happens when everyone with knowledge also has an interest.
A diagnostic is the cheapest thing you can buy that has no interest in the outcome. It tells you what is actually there, what it is costing, and what would change if you did something about it. What you do next is your decision, and it is one you can defend.
Five reviews
Each is a standalone piece of work with a fixed fee.
AI opportunity audit
Where AI would measurably reduce cost or risk in your operation, ranked by return.
AI readiness assessment
Whether the organisation is in any state to adopt AI at all, scored across data, governance, skills, process and infrastructure.
Digital health analysis
A plain assessment of your website, systems and data against what the organisation needs them to do.
Digital maturity assessment
How capable the organisation is of running and improving its own digital operation, scored against a published framework.
Independent supplier review
Whether you are getting what you are paying your agency or platform supplier for, and what a fair contract would look like.
The five side by side
Published so you can rule four of them out without speaking to me.
| Review | AI opportunity audit | AI readiness assessment | Digital health analysis | Digital maturity assessment | Independent supplier review |
|---|---|---|---|---|---|
| Answers | Where AI is worth the money | Whether you could adopt AI at all | Whether what you have works | Whether you can run it yourselves | Whether your supplier is delivering |
| Best for | Boards under pressure to have an AI position | Boards asked to approve AI spend with no independent view | Organisations whose site or systems are quietly failing | Trustees and executives planning a multi-year programme | Anyone at contract renewal |
| Your time | Half a day, two or three people | Six to eight hours across the organisation | Two hours, one person | Interviews with six to eight people | Access to contracts and invoices |
| You get | Ranked opportunities and a 90-day plan | Five scores, the binding constraint and a remediation list | A findings report and a fix list in priority order | A scored assessment and a capability gap map | A value-for-money view and renegotiation points |
| Fixed fee | From £2,000 | £2,500 | From £1,500 | From £2,500 | From £1,800 |
Fees are agreed in writing before any work starts. Larger organisations are quoted individually.
Why the findings are worth having
No software to sell
I do not own, licence or resell a product. Nothing in a recommendation points at something I profit from.
No reseller agreements
No partner tiers, no referral fees, no vendor relationships that need feeding.
No platform commissions
If the right answer is the system you already have, that is what I will tell you.
Evidence
Reviews delivered, and what came out of them.
Case study, software
Three WCAG 2.2 AA failures found and fixed at token level
An audit of a pre-launch product found target size and contrast failures. Fixing them in the design tokens stopped them recurring.
Sector experience
35 documented engagements across legal, financial services, property, travel, health and charity
Every one written up with what was done, what changed and what did not.
All case studies »What happens next
Book a 30-minute conversationNot sure where to start?
Most clients begin with a conversation. No pitch, no hard sell.
Just a straightforward discussion about where you are and whether I can help.
Book a free 30-minute call