Digital review
What you have, what it costs and what to stop paying for. A quick win for most charities.
QuotedFixed price, agreed up front
- Review of systems, contracts and spend
- Short written findings
- A call to walk your leadership team through it
Charity digital strategy
Charities get sold digital projects they don't need by people who won't be there when the money runs out. I help you decide what digital should do for the charity, what it should cost and who should deliver it.
I take no referral fees or commission from agencies.
Who this is for
You're a chief executive, a director or a trustee. You're accountable to a board for every pound. You need a digital plan you can explain to them and a price you can stand behind.
You might need this if:
- The website, the CRM and the fundraising platform were each bought separately and none of them talk to each other
- An agency has proposed a project and nobody on the board can tell whether it's good value
- Digital decisions land on whoever is least afraid of them
- A funder or the board has asked for a digital strategy and you don't have one
- You've had a grant for digital and need to spend it well
What I do
Four steps. Each one gives you something you can use on its own.
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Review what you have
Every system, every contract and what each one costs. Most charities are paying for things they don't use.
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Agree the priorities
A workshop with the leadership team and, where it helps, the trustees. What digital must do for the charity in the next two years, ranked.
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Write the plan
A short written strategy, sized to the budget you actually have. Written for a board, not a developer.
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Help you deliver it
Briefs for agencies, help choosing them and a check on what they deliver. Optional, and only where you need it.
What it costs
Fixed prices, agreed in writing before work starts. I know charity budgets. The price is set to be defensible to a board.
Digital strategy
The review plus the priorities workshop and a written strategy for the board.
QuotedFixed price, agreed up front
- Everything in the digital review
- Priorities workshop with leadership
- Written two-year strategy, sized to budget
Strategy and delivery support
The strategy plus help briefing, choosing and checking the agencies who deliver it.
QuotedFixed price or monthly
- Everything in the digital strategy
- Agency briefs and selection
- Quarterly check on delivery against the plan
What this looks like in practice
A care home charity serving a large local community
From a website nobody could update to a strategy the care teams shaped themselves
- The problem
- A dated website on an old WordPress build with a bespoke theme nobody could update, and no plan for what came next.
- What changed
- Workshops with the care teams who would own the content, a full digital audit, a written strategy and a tender run to Charity Commission guidelines for transparency and value for money.
On time and to budgetThree agencies pitched. The charity chose the best value, not the cheapest, and could say why.
Questions buyers ask
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We're a small charity. Is this for us?
Yes. The digital review is built for charities with one or two people covering everything. If the honest answer is that you don't need a strategy, I'll say so.
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Do you take commission from agencies or software companies?
No. Never. I'm paid by you and only by you.
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Can you present to our trustees?
Yes. I was a trustee for six years, so I know what a board needs to hear and what it doesn't.
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Do you build websites or set up CRMs?
No. I help you decide what you need, choose who delivers it and check that they do.
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How long does it take?
Anything from a week. It depends how complicated the current website is.
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Can grant funding pay for this?
Often, yes. Many digital and capacity-building grants cover independent advice. I can help you describe the work in a way that fits the funder's terms.
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Do you work with charities outside the North East?
Yes. Most of the work is remote. I'll travel for the workshop and the board meeting where it helps.
I take no referral fees or commission from agencies.
A digital plan your board will understand.
An independent strategy, sized to your budget and written for trustees, with help choosing who delivers it.
Book a free 30-minute call