Carried out a full strategic review for a full service digital agency and presented back a report and recommendations document that looked into:
- The Team
- Creative
- Project process
- Review of projects
- Sales Process
- Online Marketing
- Customers
- Project Management
- Communication
- Quality
- Competitors
- Profitability
- SWOT Analysis
The report was well received and the majority of the action points were implemented, the organisation now understands how profitable it is with projects and also where time is being wasted.