case studies
Global law form – digital strategy preparation
The challenge A transatlantic law firm wanted to future-proof its digital presence. Their existing website was underperforming in both visibility and usability. It lacked relevance for key target sectors and
Global law firm – digital audit
Transforming Their Website with Strategic Digital Insight The challenge A transatlantic law firm with a broad client base and international presence, recognised that their digital presence needed rethinking. Despite a
Case Study: DementiaNet – Bridging the Gaps in Dementia Support
In early 2023 I was tasked with researching the current online landscape for anyone impacted by dementia. Over the course of the last 2 years the research developed into a
Configurator – house builder
Background The house building industry has historically been adept at “selling shells” but curiously, not so clever at filling them. New house buyers move into their homes having selected handles,
Charity coaching
Background:A community foundation charity, dedicated to supporting local initiatives and projects, recognised the need to embrace digital transformation to enhance its operations, streamline processes, and better serve its community stakeholders.
Wildlife Trust – customer journey mapping
Background:The Wildlife Trust, dedicated to conserving and protecting wildlife habitats and species, recognised the importance of leveraging digital tools and automation to enhance customer experience and engagement. With a mission