March 3, 2026

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The four things people actually do on a law firm website

I’ve now run persona and user journey work for several law firms. The answer to “what do users do on the site?” comes back the same every time, in roughly the same order. See what services the firm offers. See what sectors the firm works in. Read the biography of the lawyer they’re going to

Brian Schur March 3, 2026

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March 3, 2026

The four things people actually do on a law firm website

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